Author Archives: Michelle B

3.4.0 Update Notes and February Renewal Files

Posted on January 8, 2020

We have received an abundance of calls over the past couple days concerning Clerks not knowing how to process Trust and Lease transactions, or processing them incorrectly. Since Senate Bill 92 (a/k/a SB92) became law, and went into effect on … Continue reading →

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Clerk 3.4.0 Update

Posted on January 3, 2020

Here’s a little reminder about the Clerk 3.4.0 update blog we sent in December re: IMPORTANT Software Update Information. The Clerk 3.4.0 update was emailed Thursday, January 2, 2020, and while some of you have already installed it (thank you), … Continue reading →

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Year-End is Right Around the Corner. Are You Ready?

Posted on December 23, 2019

As we receive a high volume of calls this time of year assisting Collectors in their Year-End Close, we thought it would be beneficial to write a short blog to give you some guidance in preparation.

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How to Change a Payment Tender Type

Posted on October 21, 2019

We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading →

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Change a Clerk Service Type

Posted on September 23, 2019

Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to … Continue reading →

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Deleted Receipts Report

Posted on July 1, 2019

The Deleted Receipts Report displays all receipts that have been deleted after deposit, either due to data entry error or a returned check. When creating your Deleted Receipts Report, you have an option to Include Receipts Deleted Before Deposit. 

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When do I use Delete Receipt vs. Delete Transaction from Receipt?

Posted on June 10, 2019

In the Avitar Tax Collect system there are two functions available when correcting posting errors: Delete Receipt and Delete Transaction from Receipt. The key to which option you choose, is dependent upon what you are doing with the funds after … Continue reading →

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State Short Slips for Research

Posted on May 20, 2019

We recently received an email from DMV (dated 4-18-2019) with regard to processing State Short Slips for Research, and what supporting documentation is needed. We created this blog to explain how you should process these particular Short Slips.

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Get Assessing Owners Function Simplified

Posted on May 13, 2019

We have changed the Get Assessing Owners dialog box (Utilities | Get Assessing Owners) to simplify the process by which you update the current owner on invoices already in your system. 

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Post-It Changes

Posted on April 17, 2019

In our latest Collect update (6.9.8), we added a few new options to the Post-Its menu. First, we added the Flash option to Receipt Post-Its (previously this was only available on Parcel Post-Its). Second, on these Flash Post-Its, for both … Continue reading →

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