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Author Archives: Michelle B
What Status Option Do I Choose When Processing an Online/Lockbox Error Transaction?
There has been some confusion regarding which Status option you should select when there is an error while processing Online/Lockbox batch files.
Posted in Clerk MAAP Software
Tagged credit, Error, Ignored, lockbox, Online, OTC, Status
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How to Process an Address Change for a New Resident to Your Town
Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading
Emergency Order #25 Waiving/Abating Interest
We have received numerous calls, and seen emails circulating from the Tax Collectors’ Association, regarding the Governor’s Emergency Order #25. We feel it is a good time to comment on the issue from the software perspective.
Displaying Owner Mailing Address on Assessing Kiosk
Recently, a number of Assessing Kiosk users have contacted us regarding whether it is possible to display owner mailing addresses on the Assessing Kiosk. Did you know enabling this functionality is available for your town?
Posted in Assessing Software
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Filter Deposit by Tender Type
Did you know that you can post electronic and traditional cash/check receipts throughout the day and then, at the end of the day, you can create one deposit for your electronic receipts and a separate deposit for everything else? This may … Continue reading
Changing a Dog License Tag Number After Processing
With dog license season upon us, we thought this would be the perfect time to remind you how to change an incorrectly assigned tag number.
3.4.0 Update Notes and February Renewal Files
We have received an abundance of calls over the past couple days concerning Clerks not knowing how to process Trust and Lease transactions, or processing them incorrectly. Since Senate Bill 92 (a/k/a SB92) became law, and went into effect on … Continue reading
Clerk 3.4.0 Update
Here’s a little reminder about the Clerk 3.4.0 update blog we sent in December re: IMPORTANT Software Update Information. The Clerk 3.4.0 update was emailed Thursday, January 2, 2020, and while some of you have already installed it (thank you), … Continue reading
Posted in Clerk MAAP Software
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Year-End is Right Around the Corner. Are You Ready?
As we receive a high volume of calls this time of year assisting Collectors in their Year-End Close, we thought it would be beneficial to write a short blog to give you some guidance in preparation.
Posted in Tax Collect Software
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How to Change a Payment Tender Type
We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading
Posted in Clerk Browser Software, Clerk MAAP Software, Clerk/MV Software
Tagged Payment Tender, Tender Type
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