Author Archives: Michelle B

State Short Slips for Research

We recently received an email from DMV (dated 4-18-2019) with regard to processing State Short Slips for Research, and what supporting documentation is needed. We created this blog to explain how you should process these particular Short Slips.

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Get Assessing Owners Function Simplified

We have changed the Get Assessing Owners dialog box (Utilities | Get Assessing Owners) to simplify the process by which you update the current owner on invoices already in your system. 

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Post-It Changes

In our latest Collect update (6.9.8), we added a few new options to the Post-Its menu. First, we added the Flash option to Receipt Post-Its (previously this was only available on Parcel Post-Its). Second, on these Flash Post-Its, for both … Continue reading

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Service Animal Licensing

Clerks are seeing an increase in the number of dog owners requesting Service Animal licenses for their dogs these days. We have created a new FAQ topic with step-by-step instructions¬†on how to process Service Animals. You can access these instructions … Continue reading

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Vanity Plate Release Available In Inventory vs. Available For Reorder

We have received many calls regarding Vanity Plate Releases and when to use the “Available In Inventory” option versus the “Available For Reorder” option. To assist you in making the correct choice, we have created a new topic in our … Continue reading

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