Author Archives: Michelle B

Edit Lien Book and Page

You have executed your lien, it has been recorded at the Registry of Deeds, and subsequently returned to you with book and page numbers. Now you need to enter those number values into Avitar Collect. The Edit Book & Page … Continue reading

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Dogs, Dogs, Dogs: Civil Forfeitures & Late Fees

The season of the dreaded Civil Forfeiture process for all dog owners who have failed to renew/license their dog(s) for last year is upon us… yet again. The RSAs are very specific in regard to when you need to complete … Continue reading

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Paperless Billing: Adding and Removing Email

We have had numerous calls as of late, regarding how to add someone to, or remove someone from, Paperless Billing. We thought a short blog post was warranted. Paperless Billing is an option that, if your town has the Tax … Continue reading

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Incorrect Email Addresses

It has been brought to our attention that when processing online and lockbox batches, there is an issue with customer email addresses being overwritten with erroneous email addresses. Before you begin to process your online or lockbox batches, we ask … Continue reading

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Default Owner in Clerk

Did you know you have the ability to designate an owner as a “Default Owner” in Avitar Clerk? The Default Owner is typically your Town’s name and is used to simplify the process of entering town clerk services for when … Continue reading

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Year End Preparation

As we receive a higher volume of calls this time of year assisting Collectors in their Year End Close, we thought it would be beneficial to write a blog post to give you some guidance in preparation. Before Year End … Continue reading

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Option to Display Inactive Transactions on Invoices and Receipts

Sometimes additional investigation is required to answer a taxpayer’s questions when a receipt and/or transaction might have been deleted from one or more of the their invoices. By default, both the Receivables and Receipts sides of the program have only … Continue reading

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NCIC… What Do I Do With This Message?

Clerks have been seeing this message a lot lately. When you get this MAAP error message, please call the title bureau to confirm the reason for the NCIC flag. They will instruct you as to whether you are able to … Continue reading

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Utility vs. Non-Utility Receipt and Deposit Flavors

Did you know Avitar Collect has a setting that allows those of you who process payments for municipal water and/or sewer invoices to isolate utility receipts separate from property tax payment receipts?

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It’s Vacation Time… Are You Prepared?

Vacations are meant to be an escape from the everyday hustle and bustle of life. For Clerks and their Deputies, however, it can be a very stressful time for those left in the office. One thing every clerk can do … Continue reading

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