Author Archives: Michelle B

How to Change a Payment Tender Type

We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading

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Change a Clerk Service Type

Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to … Continue reading

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Deleted Receipts Report

The Deleted Receipts Report displays all receipts that have been deleted after deposit, either due to data entry error or a returned check. When creating your Deleted Receipts Report, you have an option to Include Receipts Deleted Before Deposit. 

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When do I use Delete Receipt vs. Delete Transaction from Receipt?

In the Avitar Tax Collect system there are two functions available when correcting posting errors: Delete Receipt and Delete Transaction from Receipt. The key to which option you choose, is dependent upon what you are doing with the funds after … Continue reading

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State Short Slips for Research

We recently received an email from DMV (dated 4-18-2019) with regard to processing State Short Slips for Research, and what supporting documentation is needed. We created this blog to explain how you should process these particular Short Slips.

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Get Assessing Owners Function Simplified

We have changed the Get Assessing Owners dialog box (Utilities | Get Assessing Owners) to simplify the process by which you update the current owner on invoices already in your system. 

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Post-It Changes

In our latest Collect update (6.9.8), we added a few new options to the Post-Its menu. First, we added the Flash option to Receipt Post-Its (previously this was only available on Parcel Post-Its). Second, on these Flash Post-Its, for both … Continue reading

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Service Animal Licensing

Clerks are seeing an increase in the number of dog owners requesting Service Animal licenses for their dogs these days. We have created a new FAQ topic with step-by-step instructions on how to process Service Animals. You can access these instructions … Continue reading

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Vanity Plate Release Available In Inventory vs. Available For Reorder

We have received many calls regarding Vanity Plate Releases and when to use the “Available In Inventory” option versus the “Available For Reorder” option. To assist you in making the correct choice, we have created a new topic in our … Continue reading

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