Author Archives: Michelle B

How to Process an Address Change for a New Resident to Your Town

Posted on June 5, 2020 by Michelle B

Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading →

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Emergency Order #25 Waiving/Abating Interest

Posted on May 14, 2020 by Michelle B

We have received numerous calls, and seen emails circulating from the Tax Collectors’ Association, regarding the Governor’s Emergency Order #25. We feel it is a good time to comment on the issue from the software perspective.

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Displaying Owner Mailing Address on Assessing Kiosk

Posted on April 15, 2020 by Michelle B

Recently, a number of Assessing Kiosk users have contacted us regarding whether it is possible to display owner mailing addresses on the Assessing Kiosk. Did you know enabling this functionality is available for your town?

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Filter Deposit by Tender Type

Posted on February 24, 2020 by Michelle B

Did you know that you can post electronic and traditional cash/check receipts throughout the day and then, at the end of the day, you can create one deposit for your electronic receipts and a separate deposit for everything else? This may … Continue reading →

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Changing a Dog License Tag Number After Processing

Posted on January 29, 2020 by Michelle B

With dog license season upon us, we thought this would be the perfect time to remind you how to change an incorrectly assigned tag number.

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3.4.0 Update Notes and February Renewal Files

Posted on January 8, 2020 by Michelle B

We have received an abundance of calls over the past couple days concerning Clerks not knowing how to process Trust and Lease transactions, or processing them incorrectly. Since Senate Bill 92 (a/k/a SB92) became law, and went into effect on … Continue reading →

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Clerk 3.4.0 Update

Posted on January 3, 2020 by Michelle B

Here’s a little reminder about the Clerk 3.4.0 update blog we sent in December re: IMPORTANT Software Update Information. The Clerk 3.4.0 update was emailed Thursday, January 2, 2020, and while some of you have already installed it (thank you), … Continue reading →

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Year-End is Right Around the Corner. Are You Ready?

Posted on December 23, 2019 by Michelle B

As we receive a high volume of calls this time of year assisting Collectors in their Year-End Close, we thought it would be beneficial to write a short blog to give you some guidance in preparation.

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How to Change a Payment Tender Type

Posted on October 21, 2019 by Michelle B

We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading →

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Change a Clerk Service Type

Posted on September 23, 2019 by Michelle B

Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to … Continue reading →

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