Author Archives: Michelle B

NCIC… What Do I Do With This Message?

Clerks have been seeing this message a lot lately. When you get this MAAP error message, please call the title bureau to confirm the reason for the NCIC flag. They will instruct you as to whether you are able to … Continue reading

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Utility vs. Non-Utility Receipt and Deposit Flavors

Did you know Avitar Collect has a setting that allows those of you who process payments for municipal water and/or sewer invoices to isolate utility receipts separate from property tax payment receipts?

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It’s Vacation Time… Are You Prepared?

Vacations are meant to be an escape from the everyday hustle and bustle of life. For Clerks and their Deputies, however, it can be a very stressful time for those left in the office. One thing every clerk can do … Continue reading

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Dog Civil Forfeitures and Licensing

The season of the dreaded Civil Forfeiture process for all dog owners who have failed to renew/license their dog(s) for last year is upon us. We wanted to remind you of an option we added to our Clerk software in … Continue reading

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Delinquent Payment File Requests from Real Estate Service Companies

It is that time of year again. Time when the Real Estate Service companies (e.g. Corelogic, Wells Fargo, Lereta, etc.) are requesting your delinquent payment files be sent to them. We get many calls for assistance with this procedure, and … Continue reading

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Creating Categories in Town Clerk Services

In our latest Clerk software update 3.4.4, we added the ability to add Categories to your Town Clerk Services. The Category option was added to help you organize and simplify the available services. For example, you have multiple services that … Continue reading

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What Status Option Do I Choose When Processing an Online/Lockbox Error Transaction?

There has been some confusion regarding which Status option you should select when there is an error while processing Online/Lockbox batch files.

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How to Process an Address Change for a New Resident to Your Town

Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading

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Emergency Order #25 Waiving/Abating Interest

We have received numerous calls, and seen emails circulating from the Tax Collectors’ Association, regarding the Governor’s Emergency Order #25. We feel it is a good time to comment on the issue from the software perspective.

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Displaying Owner Mailing Address on Assessing Kiosk

Recently, a number of Assessing Kiosk users have contacted us regarding whether it is possible to display owner mailing addresses on the Assessing Kiosk. Did you know enabling this functionality is available for your town?

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