Category Archives: Clerk/MV Software

a category for the discussion of any news, tips, and best practices relevant to users and administrators of the avitar clerk/mv application. if you use the clerk browser module to record transactions you completed within the state’s browser you should also check the clerk/browser category. or if you use avitar clerk/mv to renew vehicles online with the state’s maap interface you should also check the clerk maap category.

2020 New Clerk Training

Posted on August 25, 2020 by Patty

Typically, we schedule a New Clerk Training session in May, which did not happen this year due to COVID-19. We feel this training is very important for our new Clerks so, at this point, we are planning a virtual New … Continue reading →

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Dog Civil Forfeitures

Posted on June 9, 2020 by Patty

It’s time to start your dog civil forfeiture process for all owners who have failed to renew/license their dog(s) for last year. The RSAs are very specific in regard to when you need to complete the civil forfeiture steps.

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How to Process an Address Change for a New Resident to Your Town

Posted on June 5, 2020 by Michelle B

Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading →

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Changing a Dog License Tag Number After Processing

Posted on January 29, 2020 by Michelle B

With dog license season upon us, we thought this would be the perfect time to remind you how to change an incorrectly assigned tag number.

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IMPORTANT Software Update Information

Posted on December 12, 2019 by Patty

As year end is quickly approaching, we wanted to update you on some important information/dates: SB92 goes into effect 1/1/2020, which changes the expiration date of new (and transferred) leased vehicles to the primary lessee’s birth month. We will be … Continue reading →

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How to Change a Payment Tender Type

Posted on October 21, 2019 by Michelle B

We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading →

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Change a Clerk Service Type

Posted on September 23, 2019 by Michelle B

Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to … Continue reading →

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July 4th and 5th Closure

Posted on June 24, 2019 by Patty

Avitar will be closed Thursday, July 4th, and Friday, July 5th, in recognition of Independence Day. Evidence indicates that most municipalities will be closed both days as well. Consequently, we will not be scheduling anyone to cover phones as we … Continue reading →

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Service Animal Licensing

Posted on January 28, 2019 by Michelle B

Clerks are seeing an increase in the number of dog owners requesting Service Animal licenses for their dogs these days. We have created a new FAQ topic with step-by-step instructions on how to process Service Animals. You can access these instructions … Continue reading →

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Vanity Plate Release Available In Inventory vs. Available For Reorder

Posted on October 17, 2018 by Michelle B

We have received many calls regarding Vanity Plate Releases and when to use the “Available In Inventory” option versus the “Available For Reorder” option. To assist you in making the correct choice, we have created a new topic in our … Continue reading →

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