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Category Archives: Clerk/MV Software
2020 New Clerk Training
Typically, we schedule a New Clerk Training session in May, which did not happen this year due to COVID-19. We feel this training is very important for our new Clerks so, at this point, we are planning a virtual New … Continue reading
Dog Civil Forfeitures
It’s time to start your dog civil forfeiture process for all owners who have failed to renew/license their dog(s) for last year. The RSAs are very specific in regard to when you need to complete the civil forfeiture steps.
How to Process an Address Change for a New Resident to Your Town
Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading
Changing a Dog License Tag Number After Processing
With dog license season upon us, we thought this would be the perfect time to remind you how to change an incorrectly assigned tag number.
IMPORTANT Software Update Information
As year end is quickly approaching, we wanted to update you on some important information/dates: SB92 goes into effect 1/1/2020, which changes the expiration date of new (and transferred) leased vehicles to the primary lessee’s birth month. We will be … Continue reading
How to Change a Payment Tender Type
We have received many calls recently from Clerks needing to change the Payment Tender Type, some after they’ve already deposited. This is a function that Clerks are able to perform without assistance from Avitar (excluding tender types of Short Slip … Continue reading
Posted in Clerk Browser Software, Clerk MAAP Software, Clerk/MV Software
Tagged Payment Tender, Tender Type
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Change a Clerk Service Type
Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to … Continue reading
July 4th and 5th Closure
Avitar will be closed Thursday, July 4th, and Friday, July 5th, in recognition of Independence Day. Evidence indicates that most municipalities will be closed both days as well. Consequently, we will not be scheduling anyone to cover phones as we … Continue reading
Posted in Clerk/MV Software, Tax Collect Software
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Service Animal Licensing
Clerks are seeing an increase in the number of dog owners requesting Service Animal licenses for their dogs these days. We have created a new FAQ topic with step-by-step instructions on how to process Service Animals. You can access these instructions … Continue reading
Vanity Plate Release Available In Inventory vs. Available For Reorder
We have received many calls regarding Vanity Plate Releases and when to use the “Available In Inventory” option versus the “Available For Reorder” option. To assist you in making the correct choice, we have created a new topic in our … Continue reading