Author Archives: Michelle B

Utility vs. Non-Utility Receipt and Deposit Flavors

Posted on June 29, 2021 by Michelle B

Did you know Avitar Collect has a setting that allows those of you who process payments for municipal water and/or sewer invoices to isolate utility receipts separate from property tax payment receipts?

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It’s Vacation Time… Are You Prepared?

Posted on June 4, 2021 by Michelle B

Vacations are meant to be an escape from the everyday hustle and bustle of life. For Clerks and their Deputies, however, it can be a very stressful time for those left in the office. One thing every clerk can do … Continue reading →

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Dog Civil Forfeitures and Licensing

Posted on May 26, 2021 by Michelle B

The season of the dreaded Civil Forfeiture process for all dog owners who have failed to renew/license their dog(s) for last year is upon us. We wanted to remind you of an option we added to our Clerk software in … Continue reading →

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Delinquent Payment File Requests from Real Estate Service Companies

Posted on May 11, 2021 by Michelle B

It is that time of year again. Time when the Real Estate Service companies (e.g. Corelogic, Wells Fargo, Lereta, etc.) are requesting your delinquent payment files be sent to them. We get many calls for assistance with this procedure, and … Continue reading →

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Creating Categories in Town Clerk Services

Posted on April 27, 2021 by Michelle B

In our latest Clerk software update 3.4.4, we added the ability to add Categories to your Town Clerk Services. The Category option was added to help you organize and simplify the available services. For example, you have multiple services that … Continue reading →

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What Status Option Do I Choose When Processing an Online/Lockbox Error Transaction?

Posted on March 8, 2021 by Michelle B

There has been some confusion regarding which Status option you should select when there is an error while processing Online/Lockbox batch files.

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How to Process an Address Change for a New Resident to Your Town

Posted on June 5, 2020 by Michelle B

Joe Smith just moved to your town from a neighboring town. It is not renewal time, however, the Division of Motor Vehicle (DMV) requires Mr. Smith to change his address within 10 days of changing his residence, per Saf-C 511.07. … Continue reading →

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Emergency Order #25 Waiving/Abating Interest

Posted on May 14, 2020 by Michelle B

We have received numerous calls, and seen emails circulating from the Tax Collectors’ Association, regarding the Governor’s Emergency Order #25. We feel it is a good time to comment on the issue from the software perspective.

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Displaying Owner Mailing Address on Assessing Kiosk

Posted on April 15, 2020 by Michelle B

Recently, a number of Assessing Kiosk users have contacted us regarding whether it is possible to display owner mailing addresses on the Assessing Kiosk. Did you know enabling this functionality is available for your town?

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Filter Deposit by Tender Type

Posted on February 24, 2020 by Michelle B

Did you know that you can post electronic and traditional cash/check receipts throughout the day and then, at the end of the day, you can create one deposit for your electronic receipts and a separate deposit for everything else? This may … Continue reading →

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