Category Archives: Clerk/MV Software

a category for the discussion of any news, tips, and best practices relevant to users and administrators of the avitar clerk/mv application. if you use the clerk browser module to record transactions you completed within the state’s browser you should also check the clerk/browser category. or if you use avitar clerk/mv to renew vehicles online with the state’s maap interface you should also check the clerk maap category.

State Fees Increase: What You Need to Know

Posted on November 19, 2025 by Michelle B

As you are well aware by now, beginning January 1, 2026, the State is increasing their portion of vehicle registration fees. To ensure a smooth transition, please review the important information/dates and follow the specific instructions outlined below.

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Online/Lockbox Batch Errors: What They Mean and How to Address Them

Posted on October 7, 2025 by Michelle B

When processing your online/lockbox batch(es) through Avitar Clerk, there are several situations in which a transaction may fail during the validation process. If a transaction fails validation, it will be marked as ERROR, and you won’t be able to continue … Continue reading →

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Clerk Post-It Notes

Posted on September 9, 2025 by Michelle B

In a busy municipal office, it’s easy for important tasks, reminders, and follow-ups to slip through the cracks—especially when managing vehicles, owners, payments, and pet records. The Post-It feature in the Avitar Clerk system is designed to help you stay … Continue reading →

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It’s Civil Forfeiture Season for Dogs

Posted on June 19, 2025 by Michelle B

That time of year is here again—when dog owners who haven’t renewed or licensed their pups from last year may face the Civil Forfeiture process. The RSAs lay out clear guidelines on when each step of the Civil Forfeiture process … Continue reading →

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Online Workshop – 2025 Dog Civil Forfeitures

Posted on June 9, 2025 by Patty

We have scheduled an online workshop to go over the Dog Civil Forfeiture process. This session is open to all clerks, whether you are new to the position, new to the Avitar Clerk system, or just need a refresher.

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Online Workshop – 2025 New Clerk Training (Motor Vehicle Only)

Posted on May 12, 2025 by Patty

We have scheduled an online workshop for all our new clerks. This session is open to new clerks, whether you are new to the position, new to the Avitar Clerk system, or just need a refresher.

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Online Workshop – 2025 New Clerk Training

Posted on April 22, 2025 by Patty

We have scheduled an online workshop for all our new clerks. This session is open to new clerks, whether you are new to the position, new to the Avitar Clerk system, or just need a refresher.

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Balancing Over-the-Counter Credit Cards in Clerk

Posted on March 25, 2025 by Michelle B

Many of our towns accept over-the-counter credit cards as a payment type for transactions processed through Avitar Clerk. Some of these towns prefer to separate their deposits into cash and check versus credit card payments. Did you know there is … Continue reading →

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How to Set the Colors for 2026 Decal Inventory

Posted on October 1, 2024 by Michelle B

If you haven’t received your 2026 Decal inventory from the State yet, don’t worry—it’s on its way! Once you have the decals, you might be wondering how to set the decal background color and text color. Here’s a quick guide: … Continue reading →

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Enhance Your Software Support Experience

Posted on August 28, 2024 by Michelle B

Whether you are new to the role, just becoming acquainted with the Avitar software, or an experienced Clerk/Collector, there will be times when you might need some assistance. We recognize that certain processes can be complex, and we’re here to … Continue reading →

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