Defective Registration Paper

Last week, we had two of our motor vehicle clients call stating their motor vehicle registrations were printing incorrectly on the registration paper. The first line of the Motor Vehicle copy and the Municipal copy printed above the perforation. So, the only copy that was legible was the Owner’s copy.

In both towns the registration paper was from a new box they had received from DMV. When comparing the new registration paper to the old registration paper, it was determined that the perforation on the new registration paper was too low, by a quarter of an inch. It may not sound like a big deal, but it was just enough to cause an issue on all three copies of the registration.

We contacted DMV regarding the issue and it was determined that the registration paper was defective. DMV advised us to have our clients put the defective registration paper aside so the warehouse could pick it up.

So, how does this affect you? Well, if your registrations are printing fine, you don’t need to do anything. However, if you start using a new batch of registration paper and see that the printing is starting on the perforation, you will need to contact DMV to let them know of the issue. Then you will need to order a new batch of registration paper and put the defective paper aside to be returned at a later date. Note, if you have no other registration paper, you will need to use the defective paper until your new order of paper arrives.

If you have any questions, give us a call.

 

 

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