Change a Clerk Service Type

Previously, when you processed a cart with a Clerk Service transaction, all the way through fee settlement, and then discovered you processed it with the wrong Clerk Service type (e.g. Dump Sticker vs Beach Sticker), your only option was to delete the cart from Cart Maintenance and start from scratch. With our Clerk 3.3.5 update, you are able to update the cart to the correct service via Cart Maintenance, under certain circumstances.

For more information on this topic, please follow the link to our online FAQs: How Do IĀ Change a Service Type After Fee Settlement.

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