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Author Archives: Amy
Rules for Survivorship Titles and Registrations
We have encountered many questions lately regarding Survivorship Titles and Registrations as there are many different ways to process this type of transaction. With our most recent Clerk update (version 3.3.5) you may have noticed a new module icon labeled … Continue reading
Address Placement on Printed Tax Bill
With tax season upon us, most of you will be importing your property tax warrant and printing tax bills in the coming weeks. I’d like to alert you to a paper/perforation issue that may affect the visibility of the return address and/or … Continue reading
Are you Backing up your Database?
Over the past couple of months, a few of our client municipalities have been hit with an encryption/ransom virus. These types of viruses can encrypt all of the files (documents, Windows files, data, etc.) on your server/computers leaving them unusable … Continue reading
Problem with Printing Reports
Within the last week, we’ve received several calls from users that are unable to print multiple copies of reports at the same time from their Avitar software. If you are experiencing a similar issue, here’s what you need to know:
Vital Records Online
Avitar and Invoice Cloud partnered several years ago to provide our Clerk/MV clients with the ability to accept online payments for motor vehicle and dog license renewals. Did you know you can also offer an online payment option for other … Continue reading
New Tax Kiosk FAQ Page
We have added a new menu selection to the Tax Kiosk titled “FAQ” to assist your customers with common questions associated with the features and functions available on your Tax Kiosk. An added benefit will be fewer customers calling your … Continue reading
Adding Owners in Assessing
When entering owner name and address information in Assessing, it is a good practice to first verify if the new owner you are adding already exists in the database before typing the complete new owner name and address. Doing so not … Continue reading
Reconciling Online Tax Payments
At the end of each month, in addition to your traditional monthly balancing procedure, you should reconcile your online payments as well. Doing monthly reconciliations of your online payments will help verify that you have processed everything that has been … Continue reading
Tax Kiosk Accessibility
First issue tax bills are right around the corner; is your Tax Kiosk easily accessible? By offering online payments on your Tax Kiosk you provide your residents with a fast, easy, flexible, and convenient way for them to pay their taxes with their … Continue reading
Tax Collect Update 6.9.1
In the next few days, we will be distributing a Tax Collect update that will include, first and foremost, changes to submit the MS-61 electronically. It is important you run this update before you close your fiscal year and process … Continue reading
