Did you ever have a question on how to process a transaction and just wanted a quick answer? With our last Clerk update (version 3.3.5) you may have noticed a new module icon labeled FAQ. We created the FAQs for two reasons: to pass along solutions to questions we are asked frequently, and to provide the explanations to you in as few steps as possible.

It is our goal to continue adding to the FAQs as questions arise. So expect to see emails of additional new FAQs in the future as we add to the knowledge base. And in the meantime, if you have a few moments between customers or while you are stuck on hold with the Help Desk you can check the FAQs to see if there’s a solution you did not already know. You can start by checking out the Peeling Plate Replacement FAQ (under the Plate Release and Replacement topic).

Let us know if you have any questions or suggestions for other topics.