Author Archives: Michelle B

Delinquent Notices, Liening, and Deeding Reminder

Posted on January 9, 2024 by Michelle B

Happy New Year! What goes best with the new year? A new schedule of dates for Delinquent Notices, Liening, and Deeding. Whether you are brand new to the position, or you are a seasoned Collector, this information can be very … Continue reading →

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Collect Year End

Posted on January 2, 2024 by Michelle B

As we receive a higher volume of calls this time of year assisting Collectors in their Year End Close, we want to supply you with some additional resources to provide you some extra guidance. Once you are finished entering payments … Continue reading →

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Registration Renewal(s) and Decals Lost-in-the-Mail

Posted on December 27, 2023 by Michelle B

A resident renewed their registration(s) online or via mail. You processed the transaction(s), mailed out the decals and registration(s), and thought all was well and done. A couple weeks later, the customer calls because they still have not received their … Continue reading →

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Gross Vehicle Weight (GVW) & Axles

Posted on October 24, 2023 by Michelle B

It has been brought to our attention that when processing new title(s)/registration(s) for vehicles with a Gross Vehicle Weight (GVW) over 26,000 lbs., the Town-only transactions will not make it to MAAP if you do not answer the prompts correctly. … Continue reading →

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How to Use the Query Tab in Collect

Posted on July 11, 2023 by Michelle B

We have received several phone calls recently regarding how to use the Query Data Access tab in Collect and wanted to send out a short blog post with some quick tips. The Query Data Access tab allows you to create … Continue reading →

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Survivorship Transfers: Requirements & Processes

Posted on June 21, 2023 by Michelle B

The customer sitting in front of you recently lost their spouse. That information might send you right into panic mode where you find your brain is completely blank. Take a couple breaths. We have been in your clerk shoes and … Continue reading →

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Civil Forfeitures: Timeline & RSAs

Posted on May 15, 2023 by Michelle B

Dog Licensing season is currently upon us, and the dreaded Civil Forfeiture process for all dog owners who have failed to renew/license their dog(s) for the year is right around the corner. Let’s get prepared.

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Updating the Tax Kiosk

Posted on May 2, 2023 by Michelle B

The Avitar Tax Collect Internet Kiosk allows you to easily make invoice and transaction records available on the Internet for taxpayers, mortgagees, banks, and title companies to view and pay at any time of day without having to contact you. Therefore, you should … Continue reading →

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Online Help Improvements & FAQ Shortcut

Posted on February 13, 2023 by Michelle B

We have been working incredibly hard to update and streamline the Avitar online documentation. We’ve been adding step-by-step instructions for most processes to compliment the explainers that were there already. For example, on the Lien Notice topic, there is a link to … Continue reading →

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Delinquent Notices, Liening, and Deeding

Posted on January 17, 2023 by Michelle B

With February just a few weeks away, we thought it would be beneficial to write a blog post regarding the upcoming Notice of Arrearage (Delinquent Notice), Liening, and Deeding processes. Specifically, the requirements and dates for each of the processes, in order for you … Continue reading →

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