Author Archives: Michelle B

Informational Pop-Up Windows in Clerk

Posted on August 9, 2022 by Michelle B

When processing a title and/or registration, there are many fields you may be unsure as to which option you should select. To better assist you in determining the correct option for these fields, we have added informational pop-up windows. To … Continue reading →

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NH Motor Vehicle Kiosk Upload

Posted on July 26, 2022 by Michelle B

Avitar developed the NH Motor Vehicle Kiosk at the request of several client municipalities to enable residents to obtain an estimate of how much it will cost to register or renew their motor vehicle without having to call the clerk. … Continue reading →

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Edit Lien Book and Page

Posted on June 20, 2022 by Michelle B

You have executed your lien, it has been recorded at the Registry of Deeds, and subsequently returned to you with book and page numbers. Now you need to enter those number values into Avitar Collect. The Edit Book & Page … Continue reading →

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Dogs, Dogs, Dogs: Civil Forfeitures & Late Fees

Posted on June 7, 2022 by Michelle B

The season of the dreaded Civil Forfeiture process for all dog owners who have failed to renew/license their dog(s) for last year is upon us… yet again. The RSAs are very specific in regard to when you need to complete … Continue reading →

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Paperless Billing: Adding and Removing Email

Posted on April 11, 2022 by Michelle B

We have had numerous calls as of late, regarding how to add someone to, or remove someone from, Paperless Billing. We thought a short blog post was warranted. Paperless Billing is an option that, if your town has the Tax … Continue reading →

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Incorrect Email Addresses

Posted on February 25, 2022 by Michelle B

It has been brought to our attention that when processing online and lockbox batches, there is an issue with customer email addresses being overwritten with erroneous email addresses. Before you begin to process your online or lockbox batches, we ask … Continue reading →

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Default Owner in Clerk

Posted on January 26, 2022 by Michelle B

Did you know you have the ability to designate an owner as a “Default Owner” in Avitar Clerk? The Default Owner is typically your Town’s name and is used to simplify the process of entering town clerk services for when … Continue reading →

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Year End Preparation

Posted on December 20, 2021 by Michelle B

As we receive a higher volume of calls this time of year assisting Collectors in their Year End Close, we thought it would be beneficial to write a blog post to give you some guidance in preparation. Before Year End … Continue reading →

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Option to Display Inactive Transactions on Invoices and Receipts

Posted on September 23, 2021 by Michelle B

Sometimes additional investigation is required to answer a taxpayer’s questions when a receipt and/or transaction might have been deleted from one or more of the their invoices. By default, both the Receivables and Receipts sides of the program have only … Continue reading →

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NCIC… What Do I Do With This Message?

Posted on July 7, 2021 by Michelle B

Clerks have been seeing this message a lot lately. When you get this MAAP error message, please call the title bureau to confirm the reason for the NCIC flag. They will instruct you as to whether you are able to … Continue reading →

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