Informational Pop-Ups in Clerk

Posted on June 11, 2024 by Michelle B

We receive many calls for assistance regarding which option to choose for fields such as Purchased Date, Body Style, Make, List Price, etc. when processing a title and/or registration. Did you know that there are Informational Pop-Ups within the Clerk software to assist you in determining what to use?

To assist you in making the correct choice, simply click on the label and an informational pop-up message will display. For a list of labels that have this functionality, please follow this link: Informational Pop-Up Windows in Clerk (2022 blog post).

As always, we encourage you to continue to take advantage of the immense wealth of information at your fingertips within our online documentation.

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Upcoming Fiscal Period Close for Those with Optional June 30 Fiscal Year End

Posted on June 4, 2024 by Michelle B

Remember that the Avitar Tax Collect system has a hard fiscal year end close, which means you cannot process work in the next fiscal year until the previous fiscal year has been closed. So in preparation for the end of June, we recommend that those of you who use June 30 as your Fiscal Year End follow the links below for guidance on what to plan for and expect.

While some of these are from previous years, the information about the process is all still applicable. Please remember when utilizing our online documentation, blog posts, and FAQs for your June 30th Year End process, you will need to swap out the fiscal year dates of January 1 – December 31 for July 1 – June 30.

As always, we encourage you to bookmark our online documentation page and check back often as we are continually updating.

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Upload Dog Invoices to Invoice Cloud Reminder

Posted on May 28, 2024 by Michelle B

With dog licensing late fees coming into effect on June 1st, we thought this would be an opportune time to remind you to update dog invoices to your Invoice Cloud portal for online payment.

Avitar Clerk is programmed to include the $1.00 late fee for unlicensed dogs on the first of each month, beginning on June 1st. However, Invoice Cloud will only include the late fee if you upload that information to your online portal. So, to avoid errors in your online batches, you will need to upload dog invoices more frequently.

For more information on the how and when to upload, please follow the links:

Remember you can view our Clerk FAQs by clicking the FAQ icon on the left side of the Clerk program screen. While you’re there, bookmark the page and check back often as we are continually updating.

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Dog Civil Forfeiture Process

Posted on May 14, 2024 by Michelle B

Just when you think you’re all caught up… Dog Civil Forfeiture time is here again. This year we have taken on the “reduce, reuse, and recycle” approach to simplify the process of passing information on to you. Please click the link to view our 2023 blog post for Civil Forfeiture: Timeline & RSAs.

We have also added this information to our FAQs page in our online documentation: Dog Civil Forfeiture. Remember you can view our Clerk FAQs by clicking the FAQ icon on the left side of the Clerk program screen.

As always, you can bookmark our FAQs page, and check back periodically as we are continually updating.

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First Property Tax Warrant for 2024

Posted on May 6, 2024 by Michelle B

The majority of you will soon receive your first Property Tax Warrant of 2024 (i.e. 2024P01). Whether you are brand new to the position, or you are a seasoned Collector, familiarizing yourself with the Warrant Process ahead of time will set you up for a smoother process.

We have created simple, step-by-step instructions for each of the following topics within the Warrant Process: Import Warrant, Assign Credits to Warrant, and Print Tax Bills. At the bottom of each page there is a link to move you on to the next step. For example, the Import Warrant topic page has a link at the bottom titled Assign Credits to Warrant, which will bring you to that topic, and coincidentally the next step.

As always, please check our online documentation as well as our FAQs page frequently as we are updating regularly.

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New Avitar/Terra-Map Channel

Posted on May 1, 2024 by ashton

Hello. We have added a new category to the Avitar Associates blog as an additional resource to provide our Avitar/Terra-Map mapping clients with important information regarding tax mapping and annual updates. In addition to being available on the Avitar Associates blog, existing mapping clients will also receive this information via email. In the event you have received this in your email and wish to unsubscribe you should have options down below. However, we will only use this periodically for useful notifications and reminders. Such as…

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Online Workshop – 2024 New Tax Collector Training

Posted on April 26, 2024 by Patty

We have scheduled an online workshop for all our new tax collectors. This session is open to new collectors, whether you are new to the position, new to the Avitar Collect system, or just need a refresher.

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Purge of Paid Invoices in Collect

Posted on April 9, 2024 by Michelle B

Some towns have been using the Avitar Tax Collect system for years and may have as many as ten years worth of paid invoices, receipts, and transactions in their current database. Invoices, receipts, and transactions are created through the normal processes of being a Tax Collector — importing warrants, creating supplements, posting receipts, and processing abatements. Over time, if you do not purge your paid invoices, not only will the tree view lists grow and become cumbersome to navigate, but the added data will cause your system to run slower when generating reports and creating deposits.

The Town Settings | Fiscal Year tab allows you to manually Purge Paid Invoices from your current year database to your prior year database. If you have never purged paid invoices before or if you have any questions, please call us BEFORE you begin the purge process.

For more information on what, when, and how you should purge, please visit our online documentation for Purge Paid Invoices.

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New “Weekly Updates” Category/Feed

Posted on March 8, 2024 by Josh

Hello. We’ve added a new category while we do a little reconfiguration on our blog. During this period, we’ll be testing out some changes on our email notifications. Feel free to browse through the posts here, but please note this category will not contain anything worth paying attention to. We appreciate your understanding as we work on enhancing your overall experience. Regular content will resume shortly in our main categories. Thank you for your patience!

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Titling & Registering Municipal Vehicles

Posted on February 27, 2024 by Michelle B

March is coming and that means Town meetings are just around the corner as well. Budgets are going to be voted on, and with the passing of these budgets, many departments within the town will be purchasing new vehicles that need to be titled and registered.

Vehicles owned by local/county government (e.g. municipalities) are not subject to title fees or registration fees for as long as they are owned by the municipality. They are, however, subject to the initial cost of the metal plate(s). It is important to make the correct choices along the way to be sure the only fee due from the town is the initial cost of the metal plates, if they are being ordered.

We have added a new FAQ for this process titled “How Do I Title and Register a Municipal Vehicle?”

For more useful tips, please visit our FAQ page, as we are frequently updating.

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