2013 MS-1: Latest News

Posted on August 15, 2013 by Josh

Quick update in the status of the MS-1…. We received final word from DRA earlier today on a few nuances of the XML file that we now generate to populate their new PDF form. (If you missed the earlier explanation you can see it here.) We have built the update and we are currently doing final testing, with the expectation that we will be able to mail it out to you tomorrow (Friday, August, 16th). If that changes for any reason we’ll let you know. Also, you can get a bit of a head start by making sure you have the recent version of Adobe Reader installed on your computer and by reviewing a draft of our instructions that summarize the new MS-1 process.  We’ll be in touch soon.  Thanks.

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Short Slip and Credit Maintenance

Posted on August 12, 2013 by Patty

Most of you are familiar with the process of creating/paying short slips and credits. However, we frequently receive calls regarding how to change with whom a credit or short slip is associated. Continue reading →

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2015 Decal Inventory

Posted on August 5, 2013 by Patty

Last September we posted a blog “Assigning Decal Color to 2014 Decal Inventory.” You should be receiving your 2015 decal inventory, so we felt a refresher on the topic might be helpful. Note, the 2015 decals are a dark blue, so when assigning the background color, you will need to change the text color of the decal as well or you will not be able to see the decal numbers. White is usually a good choice for the text color when the background color is dark. Click here to view our prior blog “Assigning Decal Color to 2014 Decal Inventory.”

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2013 MS-1 Report

Posted on August 1, 2013 by Josh

It’s August. Time once again for our favorite annual late-summer traditions: water bans and rolling black-outs, the last of the ill-conceived Hollywood blockbusters, NFL training camp injury and arrest reports, the mathematical elimination of our favorite teams from World Series playoff contention, and of course the preparation/submission of the MS-1 Report. Here’s what you need to know about your MS-1 over the next several weeks.

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Monthly Balancing

Posted on July 26, 2013 by Patty

Monthly balancing can be a painful process for some and we are frequently asked for advice on how to balance. With this in mind, we’ve created a document to walk you through the balancing process. Click here to view the document. In addition, below are a few tips we felt might help you along the way. Continue reading →

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Vital Record Fee Changes

Posted on July 9, 2013 by Josh

We learned yesterday that SB 128 modified the allocation of fees that are to be collected for Vital Records. Originally we were confused, given that the bill text indicates “This act shall take effect July 1, 2015.” However, we did some checking and apparently HB 2 modified the effective date to July 1, 2013.  So here’s what it means to our Clerk/MV users.

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Phone System Changes

Posted on May 24, 2013 by Josh

Beginning in June, we will be experimenting with our phone system in an effort to direct you more quickly to the person and help you need. But before you panic that you’re going to soon get lost down some automated voice system rabbit hole, let us explain…

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Clerk Update 2.6.7 and Related Topics

Posted on May 23, 2013 by Josh

We will begin distributing version 2.6.7 of our Clerk/MV application in the next few days. Here are a few facts you should know about it:

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Tax Kiosks — Paperless Billing and Online Tax Bills

Posted on May 9, 2013 by Josh

We are pleased to announce that we have completed development of additional features for the Tax Collect Internet Kiosk that introduce the ability for you to upload PDF copies of each individual tax bill, as well as to provide email notifications to taxpayers. So at this point we’re looking for a few guinea pigs early adopters that would like to implement the new functionality on the upcoming first issue property tax warrant. In return, we’ll give you a bit of a deal and allow you to become the envy of all your spiteful neighbors.  Keep reading for more details on the features and requirements for implementation.

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Gross Living Area

Posted on May 2, 2013 by lorenjmartin

In the Assessing update last year, this was a new feature we added. We have often heard from users of the system that they don’t understand what “effective area” is and that real estate agents and appraisers are often looking for Gross Living Area. As such, this feature was added, however I have noticed many of you are not using this new feature. Continue reading →

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