Monthly Balancing

Posted on July 26, 2013 by Patty

Monthly balancing can be a painful process for some and we are frequently asked for advice on how to balance. With this in mind, we’ve created a document to walk you through the balancing process. Click here to view the document. In addition, below are a few tips we felt might help you along the way. Continue reading →

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Vital Record Fee Changes

Posted on July 9, 2013 by Josh

We learned yesterday that SB 128 modified the allocation of fees that are to be collected for Vital Records. Originally we were confused, given that the bill text indicates “This act shall take effect July 1, 2015.” However, we did some checking and apparently HB 2 modified the effective date to July 1, 2013.  So here’s what it means to our Clerk/MV users.

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Phone System Changes

Posted on May 24, 2013 by Josh

Beginning in June, we will be experimenting with our phone system in an effort to direct you more quickly to the person and help you need. But before you panic that you’re going to soon get lost down some automated voice system rabbit hole, let us explain…

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Clerk Update 2.6.7 and Related Topics

Posted on May 23, 2013 by Josh

We will begin distributing version 2.6.7 of our Clerk/MV application in the next few days. Here are a few facts you should know about it:

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Tax Kiosks — Paperless Billing and Online Tax Bills

Posted on May 9, 2013 by Josh

We are pleased to announce that we have completed development of additional features for the Tax Collect Internet Kiosk that introduce the ability for you to upload PDF copies of each individual tax bill, as well as to provide email notifications to taxpayers. So at this point we’re looking for a few guinea pigs early adopters that would like to implement the new functionality on the upcoming first issue property tax warrant. In return, we’ll give you a bit of a deal and allow you to become the envy of all your spiteful neighbors.  Keep reading for more details on the features and requirements for implementation.

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Gross Living Area

Posted on May 2, 2013 by lorenjmartin

In the Assessing update last year, this was a new feature we added. We have often heard from users of the system that they don’t understand what “effective area” is and that real estate agents and appraisers are often looking for Gross Living Area. As such, this feature was added, however I have noticed many of you are not using this new feature. Continue reading →

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New Current Use Rates

Posted on April 30, 2013 by lorenjmartin

Current Use rates are out! You should be updating these rates and recalculating land values prior to the issuance of your first issue tax warrant.  Continue reading →

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Display Error for Certain Exemptions

Posted on April 26, 2013 by Josh

Yesterday we received a call from a user regarding an error in Avitar Assessing that affects the amount displayed on screen for certain types of exemptions in which only a percentage of the exemption is applied. We want to alert you to the issue and assure you that this is only a display issue — the actual exemption amount for the purposes of reporting and tax calculation are correct. Here are the details…

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New Online Boat Module for Clerk/MV

Posted on March 26, 2013 by Josh

We are pleased to announce that our new online boat registration module will soon be available within the Clerk/MV application.  Here’s a quick summary of the features and benefits of the new online boat module:

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Changing the Ownership of a Dog

Posted on February 22, 2013 by Patty

When it comes to editing the owner of a dog, it’s sometimes difficult to know the correct procedure to use. For example, to process an ownership change in Avitar Clerk, there are functions to Transfer a Dog’s Ownership within Community, Transfer a Dog’s Ownership from Another Community, Edit an Existing Dog, or you can simply change the ownership when processing a renewal. In order to help you decide which option best fits your situation, detailed information on each process is listed below.

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