Avitar Associates Newsletters

Posted on August 8, 2012 by Josh

Avitar Associates is implementing a new blog/rss/email initiative designed to improve the flow of information from Avitar to its municipal clients on a variety of topics — topics as basic as holiday closings to detailed updates and helpful instructions for each software application.

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Correcting a Supplemental Invoice

Posted on August 7, 2012 by Patty

Throughout the year, you will periodically need to supplement invoices (e.g. timber, current use, gravel, etc.) manually into the Tax Collect system. Unfortunately, whenever you manually enter information, errors are bound to occur. However, following these simple methods will help you to easily identify and resolve errors.

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2012 MS-1 Report

Posted on August 2, 2012 by Josh

We’re still waiting for the DRA to provide us with their revisions to the MS-1 Report for 2012.  And it’s still a little hazy, but here’s what we know thus far.

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Building Permit User Group

Posted on July 18, 2012 by Josh

We’ve had several questions recently regarding when we will be scheduling another session  for users of the Building Permit application.  We’re tentatively planning on having one in late August or early September.  But the actual date will be dependent on the response and availability of users.  So email us and suggest possible dates and/or specific days of the week that work best for you and we’ll let you know the details as we get feedback.  Meantime, we’ve almost finalized the next update — the details of which and distribution date will be forthcoming.  Thanks for your help.

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Lease Transfers: Owner to Owner vs. Lease to Lease

Posted on July 18, 2012 by Patty

There is some confusion about when to select Owner to Owner vs. Lease to Lease in regards to processing a lease transfer for a customer who wants to transfer plates from their old leased vehicle to their new leased vehicle.

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Clerk/MV Hybrid Electric (HEV) Fuel Type

Posted on July 13, 2012 by Josh

DMV has notified us that they will be adding a new fuel type of “H” for the Hybrid Electric Vehicles (HEV). This change will not require a system update from Avitar, as the Clerk system enables you to edit the fuel types maintained in your system.  Here’s how to do it…

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Important Information — Value Calculation Year

Posted on June 19, 2012 by Amy

We recently discovered that several of our towns had incorrectly changed the Value Calculation Year while updating the current use rates and equalization ratio.

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Tax Bill Refresher Course

Posted on May 11, 2012 by Josh

It’s tax billing time again. So, in order to assist you, we have created a document that will walk you through the process step by step. The document is not intended to replace the information in the Tax Collect manual or help file, but to be used as a quick reference. If you find you need more help on a topic listed, you can find the information in the manual or help file or give us a call.

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Online Dog & Motor Vehicle Renewals for Clerk Browser Municipalities

Posted on February 28, 2012 by Josh

As you may know, Avitar and Invoice Cloud have partnered to provide our Clerk/MV clients with the ability to offer online motor vehicle and dog license renewals. Beyond just a typical online shopping cart, Invoice Cloud’s Electronic Invoice Presentment & Payment (EIPP) enables customers to opt to receive renewal notices by email and to view their entire invoice history online, in addition to the ability to make payments over the Internet.

Previously, this service was only available to municipalities using the fully-integrated MAAP version of Avitar’s Clerk/MV system. However, we are happy to announce that municipalities like yours which utilize the Browser Module in Avitar Clerk in conjunction with the DMV Browser can now also implement the Invoice Cloud service to offer online services to your customers.

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Critical Avitar Clerk/MV MAAP Update

Posted on January 30, 2012 by Amy

We want to let you know about an important Clerk/MV update we’ll be distributing in the next 24 hours.  It is critical that you install the upcoming update this week or you will not be able to continue to process MAAP transactions next week.

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